Privacy policy
Effective 7 November 2026. This policy covers besteventticketing.com (the “Site”), operated by Eventrise, LLC (“we”, “us”). It does not cover the Eventrise ticketing platform at eventrise.com, which has its own privacy policy, or any third-party site we link to.
1. Information we collect
You give us
If you email support@besteventticketing.com, we receive your email address, name if you include it, and the content of your message.
Collected automatically
- Server and security logs. Our host, Cloudflare, processes your IP address, browser user agent, the page requested, referrer and time to deliver the Site and protect it from abuse.
- Analytics. Where allowed (see section 4), we use Google Tag Manager and Google Analytics to measure which pages are read and which links are clicked, including clicks to eventrise.com. This uses cookies or similar identifiers, an approximate location derived from your IP address, device and browser type, and pages viewed. Google Analytics does not log or store full IP addresses.
We do not sell the Site’s visitors any product, run a checkout or account system here, or ask for payment details. We do not knowingly collect sensitive personal information.
2. How we use it
- To deliver, secure and fix the Site.
- To understand which content is useful and improve it.
- To measure how many visitors go on to eventrise.com. Links to eventrise.com carry UTM tags that tell Eventrise the visit came from this Site; they contain no personal information.
- To answer your emails and correct facts you report.
- To comply with law and enforce our terms.
3. Legal bases (EEA, UK and Switzerland)
We rely on our legitimate interests to run and secure the Site and to answer messages, and on your consent for analytics cookies. You can withdraw consent at any time on the cookie policy page.
4. Cookies and your choices
We use Google Consent Mode. For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics cookies are off unless you turn them on. Elsewhere, analytics cookies are on unless you turn them off or your browser sends a Global Privacy Control signal, which we honor as an opt-out. Advertising cookies are off for everyone. Details and controls: cookie policy.
5. Sharing
We share information only with service providers that process it for us under contract: Cloudflare (hosting, security), Google (tag management and analytics) and our email provider. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law. We may disclose information if the law requires it, to protect rights and safety, or as part of a merger or sale of the business.
6. Retention
Analytics data is kept for up to 14 months. Support emails are kept for as long as needed to handle the request and for up to 3 years after. Security logs are kept by Cloudflare under its own retention schedule.
7. International transfers
We are based in the United States, and our providers may process data in the United States and other countries. Where required, transfers rely on the EU Standard Contractual Clauses or the EU-US Data Privacy Framework as adopted by each provider.
8. Your rights
Depending on where you live (including the EEA, UK, Switzerland, California, Colorado, Virginia, Connecticut and other US states), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict processing, to opt out of targeted advertising, sale or profiling, and to appeal our decision. We will not discriminate against you for using these rights. To make a request, email support@besteventticketing.com. We may need to verify your request, and an authorized agent may act for you with your written permission. If we deny a request, you can appeal by replying to our decision; Colorado residents may also contact the Colorado Attorney General. You may complain to your local data protection authority.
9. Children
The Site is for event organizers and is not directed to children under 16. We do not knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.
10. Security
The Site is served over HTTPS only. No method of transmission or storage is completely secure, but we use reasonable safeguards for the small amount of information we handle.
11. Changes
We will post any change here with a new effective date. Material changes will be noted at the top of this page.
12. Contact
Best Event Ticketing, operated by Eventrise, LLC, Colorado Springs, Colorado, United States. Email support@besteventticketing.com.